Norton antivirus not opening

Norton antivirus and its utilities

Norton antivirus is an efficient software from Symantec Corporation, and protects from virus, spyware, Trojans, rootkits and other malware.  It also keeps one safe from phishing, and other online threats. It conducts regular system scans which can be scheduled or carried out on demand. Norton antivirus 2011 is the latest and it has an advanced intrusion detection feature that eliminates threats the instant they are enter. Norton AntiVirus' pulse updates ensure users are always plugged into Symantec's global security grid and are just moments away from software updates. Norton’s Safe Web technology blocks threats that arrive through internet before they can infect the PC. The antivirus uses latest technology called Quorum technology to detect threats that don’t have a definition yet. Norton Antivirus checks the authenticity of the programs that are installed using reputation-based security, which works by comparing the data against the 58 million NAV users in Norton Community Watch.

Problems in opening Norton Antivirus

Diagnosing the problem

Different ways to fix the issues.

Problems in opening Norton Antivirus

Although the software is good, there might be some errors that require troubleshooting now and then. Sometimes, after downloading and installing the software, it fails to open. This could be due to many reasons, like incompletely downloaded or incompletely installed software, previously installed versions that are no yet completely removed, or it could just be that it is taking a long time to load. Sometimes, if the system is not re booted after installation of the software, it doesn’t open. Symantec Corporation provides trouble shooting steps for all it’s possible problems on it’s website which could be consulted if the following instructions do not solve the problem.

Diagnosing the problem

The problem may be due to an improper installation or corrupt file. One can perform a live update and see if it works, since most problems are fixed in the latest versions of the software, this may solve the issue. If the software is not running at all, a live update can’t be performed. In that case, first verify that the computer meets minimum operating system requirements, like RAM and processor speed. Norton needs a minimum of Windows XP with service pack 2. You can also try to uninstall all older versions of the software from the  add/ remove programs from the control panel, as these conflict with the program.  If that doesn’t work either, you will have to install a registry cleaner and run it, and then install the Norton antivirus software again.

Different ways to fix the issues.

If the above instructions don’t work, you have to make sure that the activation key you used was correct, while installing the product.  Go to the Settings menu option on the Norton Control Panel and enter the key that you got on purchase. Restart and run the program to see if it works. If this doesn’t work either, open windows in safe mode by pressing F8 during system restart. Run the program now and if it works, perform a complete system scan. This ensures that no malware is deactivating the software. If everything else fails, you will have to run the Norton Removal Tool (available for download at Symantec website), which uninstalls all previous Norton software and files. Make sure you have an installation CD to re install the Norton Antivirus software. Reinstall and check to see if it works, it does in most cases.